Privacy Policy

Who We Are

Ireland Sound Systems, Inc. is the business responsible for the personal information collected through this website.

Data Controller: Ireland Sound Systems, Inc.
Email: [email protected]
Address: 1232 Monte Vista Ave STE 7, Upland, CA 91786-8213

What Data We Collect

We collect the following categories of personal information through our website:

Contact and project inquiry information: name, email address, phone number, company or organization name, and the message you submit describing your project (for example, when you request a quote or contact us).

Payment and billing information: information needed to process payments and billing when you pay for our services (processed through payment processors).

Marketing email information: your email address and your communication preferences when you sign up to receive marketing emails from us, and records of your unsubscribe status.

Social media data: information associated with your interaction with our social media features on the website (for example, when content is loaded from a social media platform or you interact with embedded social media features).

Usage data via analytics (with your consent): information about how you use our website collected through analytics technologies, which may include online identifiers and information about your device and browser.

Cookie consent preferences: your cookie choices and related preference records collected and stored through our consent management system (Trustwards).

Device and technical information: IP address, browser type, and related technical information needed to deliver the website, maintain performance, and help protect the website from security threats.

Sources of personal information:

Directly from you when you submit forms or otherwise contact us through the website.
Automatically from your device and browser when you access the website (for example, IP address and technical logs).
From cookies and similar technologies when you allow them through your cookie preferences (for non-essential purposes such as analytics and advertising/marketing tracking).

Whether providing personal information is mandatory or optional:

Providing contact and project inquiry information is optional, but it is necessary if you want us to respond to your request or provide a quote.
Providing payment and billing information is necessary if you choose to pay for services through a payment method that requires it.
Providing marketing email information is optional.
Non-essential cookies and similar technologies are optional and are controlled through your cookie preferences.

How We Use Your Data

We use personal information for the following purposes:

To respond to your inquiries and provide quotes and project communications (legal basis: contract).

To provide our professional audio, video, and network infrastructure integration services you request (legal basis: contract).

To process payments and billing related to our services (legal basis: contract).

To send marketing emails to you (legal basis: consent).

To collect website analytics using Google Analytics to understand website usage and improve our website (legal basis: consent).

To support advertising and marketing tracking technologies (legal basis: consent).

To enable social media features and content that may load from social media platforms (legal basis: consent).

To protect our website and business from security threats, abuse, and fraud, including reviewing technical and security logs (legal basis: legitimate interest).

To analyze aggregated statistics derived from technical information where this analysis does not rely on cookies or other technologies that require consent (legal basis: legitimate interest).

Who We Share Your Data With

We share personal information with the following recipients, limited to what is necessary for the services they provide to us, and they process personal information under their own privacy policies:

Cloudflare: We use Cloudflare to help deliver and secure our website (for example, performance optimization and protection against malicious traffic). This involves processing device and technical information such as IP address and browser information to provide website delivery and security services.

Google Analytics (Google): We use Google Analytics, with your consent, to collect usage data about how visitors interact with our website. This may involve cookies or similar technologies and online identifiers used to generate analytics reports.

We use our own consent management system (Trustwards) to record and manage your cookie preferences. This data is processed internally and not shared with third parties.

International Data Transfers

Some of our service providers are located outside the primary processing jurisdiction, specifically in the United States. This means your personal information may be transferred to, stored in, or accessed from the United States when we use these providers.

Cloudflare: Cloudflare, Inc. is certified under the EU-U.S. Data Privacy Framework (DPF).
Google Analytics: Google LLC is certified under the EU-U.S. Data Privacy Framework (DPF).

Our consent management system (Trustwards) is based in Spain (EU), so consent data is not transferred internationally.

How Long We Keep Your Data

We keep personal information for the periods described below. Each item is independent and has its own retention period.

Account data: Until delete is requested.

Cookie consent records: 10 years (to demonstrate compliance and address potential claims within legal limitation periods).

Security logs and technical records: 12 months.

Tax and accounting records: 10 years (legal requirement).

Analytics data: until consent is withdrawn or according to the analytics tool retention settings.

Advertising/marketing tracking data: until consent is withdrawn.

Marketing email data: until consent is withdrawn or user unsubscribes.

Social media integration data: until consent is withdrawn.

Your Rights

If you are a California consumer, you have the rights described in the California Privacy Rights (CCPA/CPRA) section below, including the right to know, delete, correct, and opt-out of sale or sharing, and the right to limit the use and disclosure of sensitive personal information.

To exercise your rights, contact us at [email protected]. We may need to verify your identity before completing your request. If you use an authorized agent to submit a request on your behalf, we may request proof of authorization and may still need to verify your identity directly with you.

We will respond within the time required by applicable law. For California consumer requests, our response timeframe is described in the California Privacy Rights (CCPA/CPRA) section below.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Children's Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

Data Security

We implement appropriate technical and organizational measures designed to protect personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we take reasonable precautions to reduce risk.

Data Breach Notification

We maintain procedures to detect, report, and investigate security incidents. In the event of a personal data breach that poses a high risk to your rights and freedoms, we will notify you without undue delay and provide information about the nature of the breach, likely consequences, and measures taken or proposed to address it. If you suspect a security issue, contact us at [email protected].

How to Lodge a Complaint

We encourage you to contact us first so we can try to resolve your concern.

If you are a California consumer and have concerns about our privacy practices, you may also contact the California Privacy Protection Agency (CPPA) or the California Attorney General. The CPPA website is https://cppa.ca.gov/.

Updates to This Policy

We review and update this policy periodically. The “Last updated” date at the top of this policy indicates when changes were last made. If we make significant changes, we will provide notice by email or by a notice on our website. Changes take effect from the date indicated at the top of this policy. Where processing is based on consent, we will request new consent when required.

Contact Us

Email: [email protected]
Address: 1232 Monte Vista Ave STE 7, Upland, CA 91786-8213
Data Controller: Ireland Sound Systems, Inc.

California Privacy Rights (CCPA/CPRA)

This section applies to California consumers and serves as our Notice at Collection. It describes the categories of personal information we collect, the purposes for which we use it, and your rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA).

Categories of personal information collected in the last 12 months:

Identifiers: such as name, email address, phone number, IP address, and online identifiers associated with cookies and similar technologies (where enabled).

Personal information categories listed in California Civil Code section 1798.80: such as billing address and payment-related information to the extent needed to process payments.

Internet or other electronic network activity information: such as information about interactions with our website collected through analytics technologies (where enabled) and technical logs.

Professional or employment-related information: such as company or organization name provided in a quote or contact request.

Inferences: limited inferences that may be drawn from usage data to understand how visitors use our website (where analytics is enabled).

Business or commercial purposes for collecting personal information:

To respond to quote requests and inquiries and communicate with you about projects.
To provide our services and process payments and billing.
To operate, maintain, and secure our website.
To send marketing emails where you have chosen to receive them.
To measure and understand website usage through analytics where you have allowed analytics technologies.
To support advertising and marketing tracking technologies where you have allowed them.
To enable social media features and content where you have allowed them.

Sale and sharing of personal information:

We do not sell personal information.
We do not share personal information for cross-context behavioral advertising.

Your CCPA/CPRA rights:

Right to know: You can request information about the personal information we collected about you, including the categories of personal information, the categories of sources, the business or commercial purposes for collecting it, and the categories of third parties to whom we disclose it.

Right to delete: You can request that we delete personal information we collected from you, subject to exceptions allowed by law.

Right to correct: You can request that we correct inaccurate personal information we maintain about you.

Right to opt-out of sale or sharing: You can opt-out of the sale or sharing of personal information by submitting a request titled “Do Not Sell or Share My Personal Information.” Because we do not sell or share personal information for cross-context behavioral advertising, this right is provided for completeness and future changes in our practices.

Right to limit the use and disclosure of sensitive personal information: You can request that we limit the use and disclosure of sensitive personal information to uses permitted by the CCPA/CPRA. We do not collect or use sensitive personal information for purposes that would require offering a limitation right beyond what the law permits, but you may still contact us to make a request.

Right to non-discrimination: We will not discriminate against you for exercising your CCPA/CPRA rights.

How to submit a request:

Email us at [email protected] and describe your request. If you are submitting an opt-out request, include “Do Not Sell or Share My Personal Information” in the subject line.

Verification process:

To protect your information, we will take steps to verify your identity before responding to certain requests. The verification steps will depend on the nature of the request and the sensitivity of the information involved. We may ask you to confirm information that matches what we already maintain (for example, contact details you previously provided).

Response timeframe:

We will respond to verifiable consumer requests within 45 days. If we need more time, we may extend the response period by an additional 45 days and will notify you of the reason for the extension.

Global Privacy Control (GPC):

We honor Global Privacy Control (GPC) signals as valid opt-out requests for sale or sharing, where applicable.